Difference between Group tour & Customized Tour

Difference between Group tour & Customized Tour

I have approximately 7 years of experience in sales, marketing, ops and product development in the Travel trade and I can assure you all kinds of tours are good but? with Indian economy booming and increase in disposable income, internet access and technology people are traveling frequently for various reasons. Domestic travel is increasing year on year and so outbound travel.

But as a professional, student and start-up, we should understand the difference between the group tours and customized tour.This helps us to offer what customer expects. So let’s get started :

A Group Tour: Indian love ”Sky high service and rock-bottom prices” when it comes to the travel and I must admit group tour comes very handy in such situation. Group tours are bread and butter for many top travel companies in India and a pick for Indian as Indian are social & emotional and love to travel in groups with friends and family.Let’s sneak into the concept of Group tour.

Group Tours have all services are preplanned by the tour company based on the research from there product team and market trends. It an all-inclusive tour with the tour manager.It offers great comfort with all things prearranged and lite on the pocket. Although mostly Group tours are hectic and should be avoided if you want a leisure trip with complete flexibility.

Customized Tours: A great choice for the leisure tourists, this tour offers complete freedom and flexibility to choose. The customer is king and can choose from the plethora of offerings.It’s also called tailormade tours and specially crafted for the passengers as per their preference on real-time rates.

Being a start-up, student or young travel professional you should always keep in mind the the characteristics of the Tour before offering to your client. It is imperative to offer itinerary which is perfect for the client.

Inclusions in groups Tours : 

Inclusions

Group Tour

Customized Tour

Tour Manager

Yes

No

Meals

Yes

No

Flight

Fixed

Flexible

Hotels

Fixed

Flexible

Visa

Included

Optional

Sightseeing

Loaded

Moderate

Cost

Competative

Expensive

Flexibity

No

Complete

Upgrade of service

No

Yes

Change in Itinerary

No

Yes

Flexible Travel Date

Fixed

Any Date

Change in No of Nights

Fixed

Flexible

Insurance Policy

Included

Optional

Cancellation & payment policy

Tough

Flexible

Stay tuned for my next article on the best “Best Companies in India offering the Group Tours to Europe”

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